How We Work

At Computer Concepts USA, we offer a range of computer training and computer repair services that help our clients operate their businesses more efficiently. We develop customized solutions for every client, focusing on their specific needs and company goals.

Computer Training

Our instructors use a Define-Show-Do-Review approach to training. This hands-on method allows for a quicker understanding of the material and a longer-lasting retention of the material.

Define – we outline the purpose of the software, showcasing its features,
benefits and specific functionality for your business.

Show – we walk through various examples, showing how to use the
software’s capabilities.

Do – we have you or your employees use the software in multiple ways,
applying what you’ve learned.

Review – we recap the training session, making sure everyone is
comfortable and confident.

Throughout our training, we promote interaction and discussion. We encourage users to ask questions about how the software will work for specific scenarios.

Computer Repair Services

The nature of computers is that they eventually stop working as well as they should. We help you understand why your equipment is malfunctioning and what your options are for repairing or replacing them. While we’re available for on-site diagnosis of computer and server issues, we can also identify many problems over the phone.

We work best when we can develop real relationships with our clients, understanding their questions and concerns, and working toward identifying the solutions that are best suited for their needs.

Please call us. We would be excited to help with your computer training and computer service needs. 847-604-8421.